[Music] hello hello how's everybody doing all right I'm going to steal one from Matt if you can hear me in the back say sh oh one try one try nice everyone welcome to pwder ceg pitch night we're talking all about Ai and we are pumped to have y'all here I'm Nate spangle head of community here at Powder Keg and we have a rockstar lineup uh super excited to dive into everything tonight but before I do that I'll be brief um I want to say earlier today huge shout out to uh the crew at dream fuel Kevin if you're back there I Kevin put your hand
up you I need to Kevin and the team at dream fuel ran some mental performance coaching for executives in the powdercake community down at switchboard and I'm hearing some rave reviews Kevin so great work to them um very thankful to have dream fuel as a partner and P is all about Community impact so it's awesome to be back down here in Fountain Square you're talking about tight-knit communities The Fountain Square Community they uh you can't go you know 5 minutes without talking to someone from Fountain Square before they tell you they're from Fountain Square right that's funny you guys could laugh but to talk to
us about switchboard which is where the mental performance coaching was I'm introducing Emily vaness to the stage put your hands together yeah come on give her a welcome thank you Nate hi my name is Emily I am the director of switchboard which is a co-working space here in Fountain Square and we are thrilled to be the community sponsor for this event we love Powder Keg we love what you're doing and Gathering people together across the tech Fields um we have in our two locations now 57 private offices two co-working spaces five meeting rooms so think about this I'm sure the Tech Community is no stranger
to co-working spaces I would guess show of hands how many of you have worked in a co-working space before with your companies most of the people here so um think about us if you're thinking about remote Workforce if you're thinking about offsite meeting space even things like uh we were able to host dreamfield today which was amazing so our founder Rex fiser is in the audience I believe are you still here oh yay right in the back I'm here as well feel free to ask us any questions you have thanks awesome thank you so much Emily um just about time we're talking about also amazing
Community sponsors uh partners with powder keg the Hi-Fi not just a great event for pitch night also they have some of the best uh best artists that come through town stop at Hi-Fi so definitely if you make it down here on a weekend um I've been down here a few times for some shows and it's awesome and the annex out back great place for a show um last time we were on the stage we talked with our friends Max Yoder you might know him Jeb Banner uh we talked all about creativity if you weren't in the crowd last time uh that's going to be going
live on the get in podcast next Wednesday so subtle plug subscribe to our podcast uh we put out a ton of content there all in partnership with our friends at casted now Lindsay is not in the crowd tonight I don't believe I think she's like enjoying the sunny weather of Arizona currently but cassid is who we who host all of our podcasts uh we have not only the get in podcast but also the oh dang it I thought the next slide was going to be the the unv valley podcast that uh that Matt has some amazing guests like Gary vaynerchuk Sam par uh and the
list goes on and on one last shout out for uh our sponsors is our newest sponsor Odie our newest partner uh they help produce all of our podcasts we uh are super excited to dig in with them and keep making uh some amazing content for you all to get into so if you're yeah that was funny too guys you could have laughed at that and without further Ado please subscribe to our podcast for the third time I'd like to thank all of our partners again Elevate invest well crafted AO casted and welcome to the stage the one the only Mr Matt hunkler thanks y'all let's
hear it for Nate spangle hey what's up everybody it's great to be back at the Hi-Fi I am so excited for for this evening uh we're going to talk about some really interesting topics um but I'm going to Dive Right In because we have so much untap potential right now and that's what powderkeg is all about is finding the leaders in our Tech Community and helping them reach their full potential so that we as a community can reach our full potential I love seeing everyone here please don't be afraid to step forward and closer to the stage um no one over here is going to
bite we have lots of great seating we have two more chairs up here if you get tired but you know it's a musical chair so there's really two left um thank you so much for being here because we're going to dive into some interesting topics AI for me I don't know about you all but this most recently kind of really got on my radar in 2018 when Elon Musk went on The Joe Rogan podcast and Joe Rogan was kind of talking to Elon and he was like I have tried to tell people to take AI seriously I've tried to get them to regulate it and
it has been futile we are all doomed and so I was like whoa AI if Elon is saying that like we're doomed with with AI maybe there's something here and we need to kind of pay attention the good news is so many amazing things have been done with AI I think we're the opposite of doomed I think we're really kind of going into a new era and just talking to the hundreds now thousands of Founders that are in this community across the a country there are just incredible products being built just last year this amazing technology came out if you don't know this video this
was a year ago what it looked like for AI to generate video this is Will Smith eating spaghetti this went viral and it's a little bit terrifying fast forward to a couple weeks ago AI is producing video that looks like this now that's just a year the Will Smith video came out again if you want to see how horrifying this was this was last March and this was less than a year later in February and we're just accelerating there are so many breakthroughs that are happening right now in AI this is one of the more interesting ones that I saw there's literally hundreds of millions
of dollars now going into building superhuman software Engineers so think about having that as a technical co-founder or someone to support your technical co-founder as you're building a startup thinking about what it's like to work with different uh AI powered team members uh one of our advisers who I'm about to bring up to the stage their team is experimenting with that and actually creating a a visual interface so it's like talking to a human uh a video that is AI That's Rec recognizes your own facial features uh hundreds of millions of dollars 700 million dollars went into software to help power AI robots uh when
I when I first read that this was what I first thought of AI powered robots but when I really think about it and all of the things that could do to help support Humanity I started to get actually kind of excited and then I also noticed that our friend from 2018 said hey bring it on so he's kind of changed his tune on um on AI and I'm really excited about the future I I think that uh you know there's all kinds of crazy creative ideas that our team has been experimenting with we've made some upgrades to the platform some of you I know we're
onboarded onto the new platform this week and last week thank you all of you for being in those sessions it's been really fun uh getting in there and seeing some of the conversation happening um we have the opportunity to build the future that we want to build and the tools that we're talking about today the startups that you'll see Pitch are part of that future this is probably the most important thing to me is that AI without humanity is dumb uh and that's really clear to me when you start seeing things like the Will Smith eating spaghetti video uh and some of the other things
that are being produced out there but when you start seeing the amazing things that people in this community are creating and using AI to power and using AI to serve their customers better I get really excited uh one cause one of our exhibiting companies over here I know has built AI into their product to make it easier for nonprofits to raise money and they're raising hundreds of millions of dollars for nonprofits using this kind of Technology making the world a better place uh there are I could go on and on but I wanted to use this one because it was such an awesome photo and
I knew they'd be here tonight um I know everyone here is playing around with this stuff um finding ways to really implement it in their businesses but tonight we've got a couple of companies from our executive community that are going to be presenting uh these are folks who like all of you in the room here are at a company that is scaling they're part of our ecosystem they're part of our community and uh what we want to do is find a way to build more Humanity around that so one of the things I wanted to announce for powder Kake today and some of you that
were in the on boardings this week already know about this but we are bringing uh core groups to our community so we we're rolling this out starting in April as an executive member you will now have the opportunity to get paired with 8 to 10 other Executives across the country in all the markets that we serve so that you can on a quarterly call connect with your other humans fellow humans and share what's really going on um I see a couple of the CEOs in our CEO core groups out here in the audience today and uh I'm I'm really excited to see in in person
some of the conversations that are happening there and seeing just how much it's pushing people forward and continuing to grow so if that's something you want to U be involved with please send me an email Meg Nate anyone on the powder uh Team an email uh we'll get you matched up we launched an awesome new platform today I would wanted to give a huge shout out to uh engineered Innovation group uh we launched this actually two weeks ago uh and we've seen lots of conversations happening not just from our members here in Indianapolis but across the country you know DC San Francisco LA Chicago um
people are in there having conversations learning from one another getting to connect with the biggest opportunities outside of Silicon Valley and that's what we're going to talk about here today so uh without further Ado here's what you're going to have this evening you're going to have a panel of three experts in AI which I'm about to introduce uh we're going to have a little bit of discussion about some of the interesting things that they're seeing in their organizations from a very unique vantage point then we're going to hear three pitches uh two awesome companies one that came down from Chicago to pitch his marketing tech
company that's using AI uh in a really interesting way he was doing it but since before Chad GPT was cool um and then we have another amazing Health Tech entrepreneur from right here in Indianapolis that has really scaled to do something incredibly remarkable in the healthc care space and then to close it we've got none other than to day from Elevate Ventures to give you a state of AI in Indiana and so more than 500 portfolio companies at Elevate Ventures he's going to come up here and tell you a little bit about the trends that he's seeing so without further Ado I'm going to introduce
our uh advisers but first I want to practice giving everyone a warm welcome to the stage so let's just do a a dry run through because the more these uh folks feel the energy from you when I bring them up on the stage uh we're going to play the walk up music and we're just going to do a test real quick so we do three two one [Applause] there we go okay all right cool we got the vibe we got the vibe all right I just want to do high-f five Justice this venue is so freaking cool um amazing acts have been on this stage
and you're about to see some amazing acts here with our advisers all right our first adviser I want to bring to the stage is none other than the president and chief strategy officer of the engineered Innovation group Karen manga all right next up we're just going to keep it going I'm really liking that slap base from our newest Partners at invest they are like your personal CFO helping more of our entrepreneurial leaders build more financial success please help me welcome to the stage the COO at invest deepen MAA and last but certainly not least the CEO and co-founder of uniqu minds. a Andrea [Applause] [Music]
Bartlett all right y'all thank you so much for being here I'm so excited to talk AI because you are all seeing some really unique things uh both startup level and at the Enterprise level Andre do you mind sharing a little bit about what you're doing at unique Minds um and also some of your history too uh as it pertains to Ai No absolutely um what we're doing at unique Minds is using large language models and either fine-tuning them or training them um specifically for use cases in the healthc care and the Pharma space um our goal is to use large language models to help with
better patient out comes and better patient experience so those are some of the things that that we're seeing um what's really important is your data um because you cannot use a foundational model um just by itself when you're working with in a heavily regulated um industry and you're trying to solve Pat Uh patient for example patient education problems or uh social determinance of health or your you're trying to remove friction from the Pharma value chain you have to use data in order to train the models or to fine-tune those models awesome thanks so much deep in I I got a demo of your product right
after our last event at the hii and I was just so impressed by what you were able to build um do you mind sharing a little bit about that product and some of the things you're seeing with AI yeah so first of all um I'm deep in mea I'm the Chief Operating Officer of invest invest is a financial advisory firm here in Indianapolis and our vision is to help people live the life they want uh by making money work for them um and and what's nice about our our mission is that we we have these core values that we believe in and a lot of
us you know have dreams that are not just inside of our workplace we have dreams that are outside and they've given me this opportunity to pursue my dreams while uh working at invest so one of the things that I've been working on is uh an AI platform so it's kind of interesting uh what it is it's it's it's kind of like chat GPT for your documents but you guys have all seen that but it's interesting in the sense that it's separated from Chad GPT right so your your data is protected you're you're able to uh use your data but not give it to the model
right so the protection pieces is one of the key things that I'm kind of focused on as well as well as like introducing a lot of different models to the to the platform so you can use the Gemini Pro the you know the Llama 7 billion all these different models it's called super amplify.com so you guys can can do that as well and uh you know it's it's really an exciting time to be here I think the there's so much opportunity in companies to leverage this technology while keeping the ethical issues at Bay and controlling uh how your data gets used by other other people
Karen I was in a a CEO group with Jake Miller the CEO over at EIG and saw a demo of some of technology that you're building at rally last year you had this at at the booth sort of an interactive way of communicating with AI that wasn't just like at a at a prompt it was it felt a lot more human do do you mind sharing a little bit more about what you're building at EIG and some of the things you're seeing across your clients yes and we think about how to separate the help from the hype when it comes to emerging technology so at
EIG we help educational institutions and Enterprises and entrepreneurs go to market by building and deploying these emerging Technologies and SAS products for and with organizations and coming into that rally conference we were thinking about how to create a wow experience and what could we demonstrate on a floor you all know how it is if you've worked in those booths right people walk by you I don't care how good the candy is in the bowl or they might sneak up try to steal the candy run away but not look at the thing in your booth right have you been there have you done this it's true
confessions time okay so we took this idea of a premise that we all feel excited about what would happen if we could have a 4-day work week does anybody want a 4-day work week yeah so we thought about this concept of what would happen if you could have a digital colleague a digital twin a second version of you that could work when you're not working or automate some of those tasks that are the pesky things that you do after hours and on the weekend and so our founder and CEO Jake Miller spent 5 days building this digital colleague who we named Pete and what happened
is you could walk into the booth and this very human looking guy named Pete was there and you could ask him questions about our company about the event about our founder about our values and he would give you answers to your questions well obviously Pete was a little bit glitchy and you know we discovered that it is kind of creepy if you know the person doesn't turn side to side and that they never blink so we took that concept A step further and now we have sold this concept into several organizations of taking this digital human to supplement experiences and that could be anything from
putting a personal face on some kind of complex application process becoming your personal banker becoming a digital City concierge and it's all driven by Ai and Unreal Engine developers and the smart gaming people that give us those 3D experiences with a really smart humanlike interface so we call him Pete but but he's going to debut as a lot of different characters in a lot of different places so stay tuned they all have backstories I love it I love it uh it's really remarkable just to see how much progress has been made it's kind of like the Will Smith eating pasta video where it's like it
goes from beta to like wow full-fledged this is remarkably like a video call with a human uh in in just months yes and I'll never forget sitting in front of the CEO of an organization and we had built this digital human and had taken scripts and information from the CEO from public announcements things he had written media appearances and then Pete introduced himself and was like it's so great I feel like we've known each other for forever and kind of describes everything using you know this real information and then tells a little bit about the business and how to get engaged and I mean the
CEO just sat slack jot and was like how how do we do this what can we do with this deep in one of the things that that was kind of struck me is just this feels like one of those like gold rush type of moments um and obviously there there are lots of opportunities for every individual even if you're not technical um with these kinds of technologies that AI is powering now how do you all invest think about that and how should we as Leaders uh in the Tech Community whether we're technical or non-technical um how do you think about that as it pertains to
personal uh Financial wealth yeah so there's a tremendous opportunity um at different companies to basically deploy a a I in in a way that you're empowering your your employees so if they have 10 things that they do there could be seven that they really don't enjoy and so you could kind of try to automate those seven things and then they can be more empowered to do things that they love right so so what we what we want to do is um you know we've want to empower our employees we want to train them we want to show them the opportunity cuz there is that scare
right people are worried people are scared about what AI is going to do it could take their jobs it could you know like it's a real thing right so what we want to do is we want to tell them that hey this is an opportunity for you to to to be at front and center and try to learn what's coming up so you can be equipped and and and train up and that you know it kind of it flows with who we are at invest and how our core values work we want our people to live the life they want as well as our clients
so we're kind of tying that whole thing together so would we would we do something that wasn't good for them we wouldn't so we the whole point is to to to develop and unleash something that's going to help them I love that I love that Andrea I I know uh looking at the health care space obviously so many applications of AI and your previous work at Lily I'm sure there are things going on there that you probably can't talk about but I'm curious what things uh you're seeing in the healthcare space uh that are utilized AI that you're particularly excited about um some of the
things that are exciting is being able to find molecules sooner by using generative AI um there's other ways that you can use generative AI with with RPA so you're starting to create workflows with RPA as well as using generative Ai and maybe machine learning as well so it's superpowers that right those processes and it allows you to have un supervis processes um to a point um you always want to be responsible with AI so you want to ensure that there's always human intervention and hum human governance but when you start to stack those different Technologies together um for example you could use um AI with
RPA and generative Ai and increase things like the supply chain like you could ensure that counterfeits don't enter the the Pharma supply chain as as an example um the clinical trial process it becomes really hard to find enough patients to enter the clinical trial process but you using tools like generative Ai and machine learning um allows you to find the right patients and the right location um for those individual clinical trials so there's some pretty exciting stuff that you can do that's cool with that that's really cool I didn't even think about that it reminds me of a a product I heard about recently uh
that was almost creating like AI versions of focus groups so feeding in all of the metadata around individuals and creating focus groups without having to like actually have the people in the room with the bowl of M&M's you know asking the questions wondering if they're getting tired um yeah absolutely Karen I know you work with so many different customers you're working on helping them Implement AI is is there one piece of advice that you find yourself or your team is giving consistently as companies like you know we just need to AI this like how do we get AI in this thing uh what are some
of the things that you have heard and are consistently kind of talking to your customers about yes the top one is discover before you deploy we are now spending a fair amount of time and and have added an entire portfolio of what we call engineered Innovation Services specifically to talk with people about what are your hypotheses in the space what do you believe might be possible with AI and give us the opportunity to collaborate with you and understand is the technology there to support your use case how much time and effort would it take for you to be able to deploy that and realize results
and are you willing to invest that and in many instances what we discover is there's some other use cases that might be more beneficial depending on your context and along those lines you were talking about the power of data which I think is so important we've also discovered it's as important to figure out what data you do not want your model to have access to because just because you have a tool that can answer a question perhaps or provide some insight doesn't mean you necessarily want it to in the context of that deployment so we're spending a lot of time thinking about your idea what
insights we could gain and then how do we build an implementation plan that will really work and as I was listening between the healthcare use case and the finance use case and what we're doing with intelligence I realized that you put together the AI panel of healthy wealthy and wise so well well done I think it was my subconscious uh so it's probably actually Meg that that's kind of like if anything magical happens it's usually Meg behind the scenes making it happen so we'll give that one to Meg um well I I could talk to you all for ages about this uh it's been really
fun to see some of your responses uh on the new platform answering some of the the thought leadership that we have coming out around AI uh looking forward to having more discussions with some of you uh around that and just learning from one another because I know we're all seeing it from a different angle uh from a a different vantage point uh I would love to dive right into the pitches if you all are ready yeah let's do it let's bring it on are you all ready I don't know if they're ready are you ready all right all right I think you're ready uh here
are some pitches I am so excited for this next presentation I had amazing conversation on the get in podcast uh with this entrepreneur not too long ago I am giving the wrong introduction this person this person I know through my connection at IU uh he traveled all the way from Chicago uh I am a a recovering marketer myself so his product is uh really really exciting to me and when I first got my hands on this product before Chad gbt was in everyone's hands uh this entrepreneur was already building with go Charlie and I'm so excited for you he the pitch please help me welcome
the co-founder and coo at go Charlie Brennan Woodruff [Applause] oh yeah we'll get him on the podcast wow I normally like the pace so this is going to be uh going to be an interesting to stand in place uh hello everyone that's me I was much lighter in weight before I became a Founder uh but today I'm here to talk to you about this cute cuddly puppy that's going to be your team's new favorite teammate uh so first of all a little bit of background about me won't spend too much time but I am originally from Evansville Indiana born in Brad Hoosier went through the
32 MBA program at the Kelly School of Business went to Chicago to work for kpmg's deal Advisory Group jumped over to this crazy place called New York City and then decided that wasn't crazy enough took a long Uber X to San Francisco to work for a company you may have heard of called Uber launched bikes scooters flying vehicles self-driving vehicles and then help them IPO was like that's not crazy enough let's go to soft bank's Vision funds invest about $50 billion in capital over a summer I do not recommend that pace of investing you can make some very silly decisions at that pace but decided
that wasn't crazy enough went to a pre-product pre-revenue dog AI startup called go Charlie and that's what we are here to talk to you about today but while I'm going through this pitch I think the question that I want to resonate through your mind is what would your team do with an extra week per month now I did have some pictures of Charlie gener about cooking with your favorite celebrity Brad Pit uh cooking Christmas dinner but I think many people would say sleep but if you're thinking business you're thinking that means more Outreach that means more sales that means more of the things that your
team likes to do and less of the things that they don't like now how do we get you that extra week I think that's the most important question and the answer to that question coming from me is going to be AI agents and I don't mean these agents I mean these agents but AI agents is such like a foreign concept it sounds really scary we think of the Matrix when we think of Agents AI agents is really just a fancy way to say a teammate now why a teammate because teammates need onboarding as you guys were highlighting in the conversation we were just having you
need the data about your company you need data about how your company makes money you need data about what your company's goals are what your team is trying to do separately you need a teammate to know how to use tools you also need a teammate that can help you move faster with your work but at times can function autonomously and it will go away and bring something back not so different than a dog if any dog owners are in the room but most importantly it won't gossip about you and fail you when key deadlines are approaching now that's why we built Charlie now I know
some of this text is a little bit small so let me hit the highlights for you the first part about Charlie is Charlie has what we call a memory Vault think about this as a way to store files information goals your product offerings your company vision company Mission with those directives Charlie now becomes a valuable member of your team that can on board in minutes instead of weeks then we establish what we call the ingest anything engine this means that Charlie has all the senses that you would normally expect Charlie can listen Charlie can read Charlie can write Charlie can paint Charlie can do pretty
much anything that you would expect of a teammate but he can also do web research he can also web scrape he can transcribe audio all of these tools allow you to start from anywhere including cluding using multiple inputs multiple links multiple files but then that then translates into very complex workflows that Charlie can do we call this project in a prompt that means you can do up to 10 to 15 different outputs so say you're creating ad creative you can create 15 options all at once say you're doing a multi-platform marketing campaign you can do that all at once and the best part about Charlie
is that he is based on our proprietary large language model called Charlie 1 it's a first ofit kind uncensored large language model about 7 billion parameters which can be both privately or on Prim deployed but I think it's more fun to think about this week that we're going to save you each month in uh a more fun way that's workflow specific so the first one of these examples is just a teammate for RFP responses so how many times have you had to do an RFP where you're like well all the information I need is in this old document all the answers are in my website
all the answers are in these other places well once you've given Charlie that information he can just take the file and do the responses All For You in a thoughtful manner I've seen someone do hundreds of these in a single month with Charlie we're talking about massive time scale savings it's pretty crazy but then maybe you're a proposal driven business you work with clients you're trying to help your clients get to that next level so we can actually draft RFP proposals for you this is an example where we just took the website of the consultancy we were working with the website of the target client
gave them a blended hourly rate Charlie cranked out three different proposal types for them based upon the services that Charlie thought that they should be offering now another one we talked a little bit about Knowledge Management Systems we talked about making that data accessible well any of your workers that are going to work with a teammate want to be able to get answers fast so using the data that you've already uploaded to the platform Charlie can answer very complex questions about the information that you've uploaded so maybe that's helping you respond to the RFP but maybe it's answering questions about your road map for the
next three months as long as that information is in the platform Char will be able to get those answers to you in a couple seconds but then lastly is a personal workflow that was very painful for me we talked about marketing when we first started the company every new product release I would have to create content for Facebook LinkedIn Twitter Facebook every single platform I would have to rep platform that content make sure the tonality works for each platform and make sure that the messaging was consistent and on brand and on voice now I just take a YouTube URL and Charlie does all of it
in a single prompt so that was a week's worth of work for me in the early days I now do it in 30 seconds but more importantly we're not here to talk about like blowing smoke up your butt sorry for my language we're talking about results on average clients are saving close to 20 grand u a year just by using Charlie we're increasing writing output by over 100% for our services Focus customers we are increasing clients served by 40% but the metric I'm most proud of is the 25% reduction in employee turn it's funny how when you give people a teammate that is there when
they need it how they blossom and how they feel bought into the companies buying into them so if that sounds like something that interests you this is a QR code you you guys can scan it book a meeting if you prefer a little more analog you can shoot me an email I'm a born and Brad hooer it is a distinct honor to be here in Indiana talking to you guys after just moving back from San Francisco so thank you so much for the time and uh hope you guys have fun playing with Charlie questions from our advisers question everybody's got questions that was bad moderation
Andrea would you like to go first I'll I'll go first um just a quick question on data privacy and how you determine whether or not um you're going to host the model on Prem versus in the cloud how do you decide that with customers yeah so we we basically go through the process of assessing what makes the most sense per customer uh in more regulated Industries they tend to want either on Prem or VPC type offerings so we have uh different flavors of our product offering that scale with those need so we have a professional tier that's like a single seat offering then we have
a business tier that's a multi-seat offering and then we have our highest tier which is core Ai and that's where we do more of the private deployments of models so because we have our own model it's not really going anywhere else we have about 10 models deployed in the cloud at once which is pretty crazy uh and we have a connective tissue that works together but it never leaves our warehouse but for the customers that do need private deployments we have that flexibility thank you thanks for the question so uh What uh type of client are you looking for for yeah so if we think
about those three flavors uh small medium businesses really are the the self- served the pro tiers and then as they scale add to their team they tend to float up into that business tier the business tier is really designed around marketing agencies and brands that have a five to 10 person marketing team the core AI one allows us a little bit more flexibility so for those we've uh We've addressed retailers that are creating thousands of product descriptions across their entire skew catalog every single month uh all the way to a firm that wanted to put all their email archives their regulatory guidance and make an
AI lawyer instead of having to hire a new teammate so those are kind of the different flavors but Cory ey has a little more flexibility built in I'm going to keep with your dog analogy just like everybody's excited at the beginning to get a dog who Among Us hasn't had someone in the household beged for a dog because they promise they will care for it and feed it and love it so inside of an organization that has go Charlie who needs where where have you discovered it best need to be cared for lived loved and attended to so that it stays current on correct sources
of information and so that it's most useful yeah so the beautiful part about some of the tools Charlie has is the the web research allows him to be current no matter what so even if the language model hasn't been trained in say a quarter we have the ability to bring in more recency of data factchecking of information uh we really focused on the the marketing Beach head that's where we started but what we saw was a lot of the use cases and tooling that we needed to develop in in marketing so knowledge of company brand voice customization to the different goals that you have not
so different what from what every other organization is doing so with that core AI functionality we started to see if you can get past procurement they put the data in they've approved of you you can now create a horizontal AI platform that creates a bunch of different tooling across the organization but marketing is really where we' started that's here for GR wood thanks guys that was a great pitch I I am so inspired by that and it's a really fun tool to uh to play with um so highly recommend checking it out uh Brennan is one of our executive members who is uh on the
introductions part of our platform so this is where AI is actually uh serving to create more human connections within the pwder platform facilitating double opt-in introductions making sure both parties understand what's in it for them you know how to connect taking care of scheduling calendars all of that those kinds of things so if you want to connect with Brennan definitely reach out to him request an intro uh on the platform so just wanted to call that out we've got amazing members all over the country uh and they're just in there waiting to connect with you so I wanted to shout that out because Brennan's in
there a lot of other folks in Chicago as well all right our next presenter oh I wanted to give a huge shout out first and foremost to well-crafted uh Val I saw here a second ago he might have ducked out oh there's Val giving a huge shout out to Val Val and their team have really helped build out a lot of parts of the powderkeg platform a lot of the things you see publicly like the company profiles the the uh company collections uh their team really worked on that and so if you need a development partner on things like that then kind of like come
in and work as an integrated part of your team um highly recommend talking to them um really awesome group so thanks Val and speaking of uh part of the team uh 16 Tech that's where we're headquartered just an amazing part of our community here we'll have another Summit later this year uh that will be in the big 16 Tech space so many great companies over there tactive another one of our partners offices out of 16 Tech as well um and so I wanted to give them a huge shout out we really screwed up tonight uh we really tried to do our diligence uh but we
scheduled this at the same time as a women and Tech event which is like the worst thing I could possibly do uh I really try to keep our events away from other Tech events just because we have such a great Community um but they have awesome things going on all the time and so highly recommend just checking them out and if you ever want to grab lunch we're in the amp all right I started to do this intro earlier uh I had an amazing conversation loved learning all about this company on the get in podcast uh this next presenter is amazing entrepreneur and I am
so excited for you to hear all about it please help me welcome the founder and CEO of authentic Amy Brown thank you thank you bye bye everyone oh wow nice walk up music I like that thank you all right so um not to put a negative vibe in the mood but um who all has had a maddening customer experience with maybe with customer service thank you thank you for raising your hand now I want you to keep that customer experience and that that um interaction with customer service in mind and I want you to dial it up a notch and imagine that that horrific customer
experience was happening regarding your health care or maybe even worse the health care of your loved one well those experiences happen at an epidemic rate in fact I I would argue that poor customer service and poor customer experience with Healthcare is killing us at a higher rate than the actual health conditions that we um may have and uh that is really what Authentics is all about um we are an AI company that was founded in 2018 and our goal is really to uh be a set of AI ears that listen to the the billions of customer conversations that flow into healthc care businesses every day
so think about your Pharmacy your health insurance company your provider your lab those are the types of conversations that are recorded and often ignored stored and ignored right and so what Authentics does is we listen using AI ears to the themes the signals to really help healthc care leaders start to make a true impact and a change in the administrative uh experience that surrounds our clinical experience as Healthcare consumers so we are a SAS platform that ingests uh chats emails recorded phone calls into our platform we listen and we learn using AI that's been specifically trained on Healthcare data and then of of course insights
are only as good as the action that is able to be made from those insights and so we have workflows and tools that allow leaders to do something about uh what's happening in their customer conversation data when I started this company in 2018 and I quit my job and I started this company I had this idea based on my background of working in health care and operations and I had no idea that chat GPT would be a thing I had no idea about conversational AI I just had this conviction that something needed to happen and so um hey really cool that five years into it
it's a thing in the market is really open to that um why healthc care I've been asked many times why why are you only focused in healthc care um Amy why don't you spread this into all kinds of Industries and the answer is because look at our healthare system compared to the 10 wealthiest countries in the world the United States performs dead last in health outcomes Health Equity Health Access um and administrative efficiency and guess where the keys to the kingdom lie in how to fix the administrative efficiency side of things it's in the conversation data that's flowing through those contact centers we have four
I'm sorry three key modules that have ai proprietary a models uh that help identify issues in these conversations so clients operations and voice of customer this just tells you a little bit about our traction um when we started the business uh I bootstrapped it was me myself and I a car and a laptop and uh after about 18 uh 19 months I started learning what the heck fundraising meant and then uh we went right into our seed round our a round and our B round and our Revenue has um kept up and grown about every uh 12 months we've doubled uh I feel incredibly fortunate
to be into some of the biggest brands in uh in healthcare in the world and these Brands trust us to be their ears listening for what's really happening in their customer conversation data we're a land and expand model which means we typically start fairly small narrow with a particular brand or product line and then we grow this is a client that started at under 100,000 in an annual contract and grew to today is a $3 million uh annual contract for us I feel so fortunate to have started a company in Indianapolis I am a non-traditional Tech founder my background my education of Social Work my
background is in business and in 2018 when I decided to uh quit my job and start a tech company I had never done that before and I don't have a technical background but it's the resources like Powder Keg and techpoint and others that have given me the support the confidence uh that I needed to um to generate the idea and to Foster the idea and then it's been Angel Investors and support uh companies like innovate map and um an Elevate that have allowed me to actually fulfill the dream and get the funding needed so I feel really grateful um to be on this journey it
didn't get any easier at this stage it just changed changes and um I appreciate your time and listening tonight thank you good job Amy that was awesome uh let's start on this end Karen do you mind going first it's a two-part question related to teams first and foremost we all know great companies are built with great teams and you have a very important team member here today being a timekeeper yes uh Stella Bole is my uh fourth child age nearly 10 um and this is her first time seeing her mom pitch so uh yes she's a good team member here how'd she do Stella did
she make you proud yeah it's okay to go to fourth grade tomorrow you're not embarrassed that's cool um other question um in looking at the capabilities that you've built which are absolutely amazing to what degree do you do now or foresee in the future being able to do some live in call coaching right the Call Comes in someone can't answer the question that it's a big source of frustration for a call center agent it drives people who track metrics in that space crazy what capacity or capability do you have in that space or what are you building yes um it's already here and we do
have live agent coaching notes generative AI notes that come to the agent um and let them know like hey here's what uh we heard in this call here's what you might want to think about here's a strength that you demon demonstrated in this call um the really cool thing about listening AI is um you can listen for all the things including the good right and that's a really important component of AI adoption in our clients is not just making it a force for like monitoring and finding things that are wrong but also finding things that are right um and so yes that real time agent
coaching is there that said I just want to say being a call center agent I don't know if any body in this room has ever been one but it is the hardest job in the world and I think leaders think that the power of improving the customer experience is only you know borne by the agent who's taking that call and the reality is 80% of the problems that we identify in the 250 million uh conversations we injested last year 80% of those are problems that the leadership team created with their processes and Tech techology and so we often are are focused on elevating that role
of the agent and helping leaders see that they're part of the problem too so so I think you have a very powerful Vision where you're trying to improve client service for you know one of the most painful processes that everyone goes through um where do you see this going in terms of a future Target like are you seeing the actual uh autonomous sort of service where that agent is no longer there it's it's something happening automatically or are you are you just going to reiterate improving that service that that agent provides like is there are are you seeing this as a completely autonomous solution yeah
I mean there certainly are um a lot of capabilities that are evolving every month to do autonomous um you know be a virtual agent and solve some of the some of the problems I think in healthcare that challenge is much bigger because of the regulatory nature of uh the conversation data and also the vulnerability of the people that are bringing their issues right and so the question I have for the industry is like do you want to go virtual or is there a reason like a value added reason why you would actually keep a human involved in this because it just matters that much and
how do you use AI to help Elevate improve that human's ability to serve right and I definitely think there are there's a lot to be discussed and uh decided and discerned and when we're talking to healthcare buyers uh buyers of AI and Healthcare we're often helping them sort through like what business decisions do you want to make about using Ai and where to hold back on using a AI or where to use it to replace and where to use it to supplement right these are all really important questions Amy talk to us about your team and the expertise that your team needs to balance the
technical versus the human impact yeah I mean one of the things that was really important to me and this was again like before I knew I didn't know what I was doing I didn't know what I was doing in building AI um so but I hired a CTO and I said I you know we we said we need to build AI to actually listen at scale you can't hire humans to listen to 250 million conversations and he said well if you want to build high quality AI Amy then we need to hire people who understand what's being said and I said Oh you mean like
people who speak English understand English and listening to a the conversations he said no you need to hire counselors and social workers and nurses who don't just understand the spoken word but understand what's happening in these conversations and those are the people that should be tagging and labeling the problems that you want AI to go identify and solve and so it was a huge investment we made way back in 2018 and we did that out of kind of a sense of responsibility then before AI responsibility was a was a thing and um and it has paid off and I think having a blend in our
business of Health Care Experts along with machine learning engineers and data scientists has been the right mix of talent for our team let's hear it for am [Applause] that was incredible um I am so grateful for these conversations let's give our panelists a huge round of applause thank you all you are free to go you are you are free of the stage um I am so excited with what everyone is building deep in at invest of course what Andrea is doing at unique minds and then of course Karen at EIG please make sure you follow these companies and follow these amazing people and what they're
building uh because they are they're truly on The Cutting Edge we are going to be doing some big Partnerships um with invest coming up here actually in April uh they are an amazing group of humans uh working helping people as deep and shared uh build more wealth and one of the things that they do is they help entrepreneurs Implement EOS entrepreneurial operating system and so we're going to be doing something in April our Founders and CEOs so I just wanted to give a heads up on that keep an eye out for a note and an invite and thank you to our friends at invest for
doing that yeah go ahead and raise your hands folks if if people if people would like to talk to you um they're right there and then of course deepen will be out in just a moment too all right cool uh the company that you just saw is an award-winning company uh top 100 tech company several years in AO Authentics has has won the healthtech top 100 our friends at tactive are the amazing company that that help us produce those Awards uh and anytime you are wearing a powder cake hat or powder cake t-shirt our amazing friends at tactive are doing that tactile marketing um and
we actually have some welcome kits that we are sending to the people who have onboarded onto the new platform very soon so thank you everyone who's engaged dropped in started having conversations did your welcome video of course um so thank you to tcta for making that possible they they truly make remarkable experiences with tactile marketing and raise your hands if people want to talk to you awesome right there spin the wheel yes they are really cool I can't can't can confirm they are really cool um the digital Community is thriving right now I just want to encourage you to go in and check it uh
early and often uh we have amazing companies in there I mentioned previously one cause amazing nonprofit tech company U make sure you check them out over here uh they have amazing team members go ahead and raise your hand one causers uh we we love working with them and they're just doing amazing things to empower nonprofits literally all over the world um so definitely talk to them about the new technology that they've been rolling out and some of the new programs their amazing annual conference that they do and then C exology I don't know if I saw Tim here oh yeah there he is hey make
sure you talk talk to C exology um I I always learn something every time I grab a beer with Tim and talk about uh literally how do you serve your customers better um Tim ran customer success at the some of the the biggest tech companies out there his team has built this amazing online community of CX leaders uh and so if I mean we all have CX folks on our team so uh if you want them to be the very best of what they do there's an amazing community of awesome CX folks uh that Tim has built at cxy so please check that out and
talk to Tim uh all right I'm really excited about this next presentation uh if anyone has seen to present before uh you know you're in for a treat uh and also um anything that is set up here is that person's opinions and perspectives I'm so excited this is going to be really fun Elevate Ventures has been an awesome partner they invested in us early they've supported us in our fund raise to help build out this community build this platform go National they've invested in more than 500 companies some of the ones that you saw here tonight uh please help me welcome to the stage uh
our next presenter the CEO at Elevate Ventures Christopher to [Applause] day get a c all right how we doing we're going to bring it home I Got 5 minutes but Matt said I can stretch it to 6 minutes it's great to see everybody tonight um I think what we learned tonight is we shouldn't be fearful of AI taking our jobs if we if we don't embrace it it will take your job job and worse yet your company so I'm going to hit this from the macro level we're going to talk about Indiana at the macro level we're going to talk about VC and the changes
that are coming and they're coming fast how elevates responding to those and then we're going to cap it off with what else other than the Innovation capital of the world right Kevin all right so with that let's get started uh it's not clicking there we go oh there we go all right so we probably all heard that Google announced an $845 million data center up in for Wayne right everybody hear about that we probably also heard about the data center that meta announced in Jeffersonville 800 million and the way I think about these announcements there are some people that think these aren't relevant because they
don't create a bunch of high Paine jobs they're not creating tens of thousands of high Paine jobs I think about these a little bit different I think about these as keystones in the foundation for us to become the Innovation Capital world right as big Tech wakes up and understands that we have really smart people here in Indiana it's a great place to do business to start your business or expand your business that's the real story behind these we've also had three major hubs approved that are federal hubs biotech chips and um hydrogen these are going to be bringing in hundreds of millions of dollars of
federal dollars to the state of Indiana over the coming months in the coming years so I think we should think about these data centers just a little bit different back in 1979 you might remember some people got together and said what could Indiana be someday right and they chose this theme of sports and maybe tonight we raise our sites a little higher whoever owns Quantum Computing will own the world so tonight why can't we decide that maybe Indiana could indeed be the quantum Computing capital of the world we have the expertise to do it it's within a 200 mile radius of where we stand tonight
all right let's move to VC the state of VC I've got good news and I got bad news um that is entrepreneurship is going to get even more exciting and more exhilarating but you're going to have to run faster on that Geral wheel than you've ever run before here's what I mean by that so about 30 years ago some of the first public trades were done using automated dat datadriven algorithms fast forward 30 years and over 75% of public trades are executed using automated datadriven algorithms it is predicted from this moment right now that in 5 years 75% of VCS will be using AI or
automated datadriven algorithms to make decisions to make decisions on sourcing to make decisions on vetting on diligence on unit economics on financial modeling Financial forecasting legal hygiene the list goes on so those VCS that you never hear back from today after you poured Your Blood Sweat and Tears into a a presentation you got ready you change that deck for the 645th time to prepare for that meeting you go in there and they neigh call you back you won't even get that meeting in the future if you don't Embrace AI because they're going to be running your information your website your decks Etc against a whole
set of data points before you even get the chance to have that talk so it is critical that's why I meant when I kicked it off by if we don't Embrace AI right now it will take our company now there's help on the way so this is the year of manifestation at Elevate Ventures um within 60 days when I walked in the door at Elevate we started an entire process to modernize the organization and we're now going to start to roll that out this year there's going to be three uh phases of manifestation phase one is going to be a digital manifestation phase two is
going to be a physical manifest manifestation and phase three is going to be a data driven manifestation so starting here in Q2 um little sneak peek you notice the color is different orang just going green money cash money uh so the digital manifestation is going to be the the entire website's getting blown up entire thing top to bottom how we talk about ourselves how we serve the market who's our hero who wants to Guess Who our hero is who the founder I heard founder and entrepreneur out there who your to the founder is our hero we want every single founder in Indiana to be a
billionaire that's what that's how we think every day when we wake up is what can we do to provide value so we're going to show people how to engage more efficiently we're going to talk about cross sector we're going to talk about stages what Founders should be thinking about what we're thinking about what BCS are thinking about what resources there are download these templates use these things leverage these things post investment value we brought a talent resource in house what's one of the most critical things we need talent right listen to Amy talk about how she brought in a different type of talent to solve
problems so all of that things we want to bring to bear that will start to roll out in Q2 Q uh three will be physical manifestation we're at a beautiful I don't know if anybody's been to our office we have a beautiful office at 91st Meridian Class A Plus base sorry that was supposed to be a little funny um we are going to move downtown we're going to move into some sexy space and it's all about intentional connectivity statewide right right here in the Mile Square um is going to be our new office we'll talk about the official location here soon um but we're really
excited about that we're going to have some additional space to really engage the partner Network um for Founders throughout the state of Indiana phase three so we started about 60 days after I walked in we have two terabytes of data on over 600 companies and thousands and thousands of rounds and those rounds include debt they include Equity they include growth they include down rounds they include Bridge rounds this is a massive project we hired somebody full-time uh to start unwinding that data and get that data structured we will have phase one of that complete towards the end of this year and that's when we will
start to be able to roll out and L that for our Port Co for companies that come into pitch uh for post investment value ad all of those types of things so 2024 is the year of elevate manifestation 3.0 digital physical data driven and it's all meant to serve you the entrepreneur more efficiently and then of course to round it all off I'm sporting the 20124 version of rally shoes um we are as a state look at this we got a rally shirt in the front row I love it um if we are going to become the Innovation Capital world if we are going to
think about being the quantum Computing capital of the world if we are going to attract these brilliant students that are sitting in dorm rooms and apartments and fraternities and sororities and where El where else they live the 80,000 of them that Converge on the state of Indiana every single year if we are going to retain and attract more of that Talent we must think bigger starting now rally is not my event it is not elevates event it is your event it is the largest cross- sector innovation in the conference get involved tickets will never be cheaper every year by the way we start off at
$99 500 people bought them from 99 bucks tonight they're $2.99 maybe they're going to go all the way to $1,000 buy those tickets soon if you want to get involved go to the website we just launched the $5 million pitch competition today it's one of the largest in the world the pitch competition we had last year um there are three are funded and a fourth I think is going to get funded all those companies are establishing a significant presence in the state of Indiana why because you guys rock that's why so last year 15 countries 39 States five Canadian provinces over 13,000 excuse me over
3,000 people over 21,000 collisions or meetings that we could track those are only the ones we could track over 21,000 happened in Just 2 and 1 half days so with that let's get ready for rally 2024 thank [Applause] you awesome y'all are awesome uh we're g to turn things over to some open networking again in just a second I did want to give a shout out to just couple other companies one advis I saw Brian Millis in here Milling about somewhere uh he might be out of the room right now but um Brian is amazing advis has been partners with us for years they do
amazing leadership coaching uh and training highly recommend talking to them they've worked with exact target lonly all kinds of tech company Powder Keg uh we really enjoy working with them so I wanted to give a shout out to advisa and also on The Human Side of Things Taft I know we talked a little bit about Ai and you know how to digitize things in the legal space But at the end of the day uh people do business with people and the people we've been doing business with uh in the legal space are Taff uh they're fantastic they're very founder friendly uh can't recommend them enough
inperson Summits we've got a couple big events coming up um for our executive members in April we'll have a Founders happy hour we'll be announcing here and then on May 9th um we are partnering up to bring you a summit at a venue you probably have not been to it's called 46 Wabash it is crazy it got shut down when the Super Bowl came to Indianapolis uh because the parties were too crazy and we're about to bring that Trend back on May 9th we're going to party uh like it's 20 what it was it 2012 uh we're going to party like it's 2012 uh we're
going to have a a big bash there uh more details to come but I wanted to at least get it on your radar get it on your calendar uh and I'm going to back up a second because I did want to give a huge shout out to the food that is so delicious and is in the back back uh n provided all that um the owner of n also owns this venue so we're going to be doing some pretty special things there uh that evening as well so I wanted to give them a huge shout out and if you haven't tried some of those appetizers
uh like Josh is doing right now uh I highly recommend it uh want to give a shout out to the team Meg Nate Derek none of you have ever met Derek because he's in the Philippines but he's been with the team longer than anyone else on the patri EG team Meg has been with the team for 6 years Nate has been with the team for three plus years uh these folks are the ones that actually make stuff happen so I'm I'm just the face tonight so if you see them out here uh please say thanks to them uh when you do and thank you to
all of you uh super grateful for you to uh be here we still have the space for another hour or so so let's um let's grab a beer let's grab some delicious food we'll turn on the tunes and have some fun thanks for being here y'all [Music] a
